We run a small franchise business and have been using Ian’s accounting services for more than 10 years. The personalised services provided are clearly above our expectations.
Recently our sales have been affected by the retail downturn. Ian & his team stepped up and requested us to set up a meeting with our franchisor to discuss plans and strategies to counter the slide in business takings and bottom line figures. With the presence of Ian & his team’s expertise at this meeting with the franchisor, we were able to work out a plan going forward. This made the difference and cemented a better working relationship with our franchisor.
This is just an example of how Ian’s team does keep in touch with our business health and working together with his clients to ensure their business viability ahead of bad times.